PlayTV Series
Model No. PV-BT878P+, PV-BT848P+ |
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| Issue List |
| Q1-1: |
Does
PV-BT848P+ supports Windows NT4.0 and Windows 2000? ---
(09/22/00) |
| Q1-2: |
There
is no screen when I use the functions (Slid show ,16 Channel
Preview, Save BMPSave Clipboard Preview) on preview mode on
Windows 2000 system. My VGA card is nVIDIA M64. ---
(09/22/00) |
| Q1-3: |
It
has audio output when i turn audio format to "ST" and "SAP".
The audio only output in "mono".
---
(09/22/00) |
| Q1-4: |
How
shouldI do if my sound card hasn't "line in"? ---
(09/22/00) |
| Q1-5: |
I
have purchased and installed your product today, but cannot
seem to get it to work! everytime i run it i get an error message
saying "loadlibrary fail 1114" what does this mean? ---
(09/22/00) |
| Q1-6: |
Why
does it have no audio when I watch TV? ---
(09/22/00) |
| Q1-7: |
I
can only use your software in Preview mode my VGA card is Riva
TNT2 M64 VGA Card. ---(09/22/00)
|
| Q1-8: |
The
system will hang up when Ilaunch application program on my motherboard
(all in one motherboard). ---(09/22/00) |
| Q1-9: |
Does
it have any compatibility issue with VGA card or motherboard? |
| Q1-10: |
When
I finish to install the driver to Windows 95/98 and run TV application
program, but there is no picture and audio?---(09/22/00) |
| Q1-11: |
Does
PlayTV Pro support Windows NT4.0 and Windows 2000? |
| Q1-12: |
I
want to re-install my driver, how should I do?---(09/22/00) |
| Q1-13: |
I
had difficulty get motion capture. it was frozen for whole capture
period. |
| Q1-14: |
there occur scratches around the moveing object |
| Q1-15: |
when
using TV card + NV11 on VIA M/B with ME platform, the system
seems unstable. When you see the TV and do any other task at
the same times, it'll got windows error (blue screen). |
| Q1-16: |
I
can't use D-camera on win2000 system |
|
| Common
Issues |
| Q1-1: |
Does
PV-BT848P+ supports Windows NT4.0 and Windows 2000? |
| A1-1: |
PV-BT848P+
only supports Windows 98 and not support Windows NT4.0/2000
or another OS. |
|
|
| Q1-2: |
There
is no screen when I use the functions (Slid show ,16 Channel
Preview, Save BMPSave Clipboard Preview) on preview mode on
Windows 2000 system. My VGA card is nVIDIA M64. |
| A1-2: |
Please
change the color depth to 32 bit to try again. |
|
|
| Q1-3: |
It
has audio output when i turn audio format to "ST" and "SAP".
The audio only output in "mono". |
| A1-3: |
You
need to extra buy a module for that function ,t is optional
.please contact out local agency to purchase it. |
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|
| Q1-4: |
How
shouldI do if my sound card hasn't "line in"? |
| A1-4: |
Please
try "MIC" or other input source then enable them in speaker's
properties. |
|
|
| Q1-5: |
:I
have purchased and installed your product today, but cannot
seem to get it to work! everytime i run it i get an error message
saying "loadlibrary fail 1114" what does this mean? |
| A1-5: |
- Pick
away all device from motherboard except VGA and TV card
,then intall driver for TV card.
- If
TV works well ,then setup other devices (sound card,modem,...)
-
Please check IRQ of system resource.
- You
need to install direct 6.1 or higher and motherboard's driver
for North-bridge into your system.
- Please
reinstall driver which download from our web site after
remove original driver.
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| Q1-6: |
Why
does it have no audio when I watch TV? |
| A1-6: |
- Please
confirm IRQ is works properly.
- Make sure
to connect a line between Combo card "audio out"
and Sound card "line in". And connect your speaker
to Sound card "line out".
- Please
enable "line in" of speaker properties (record & advance
option) in task bar.
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| Q1-7: |
I
can only use your software in Preview mode my VGA card is Riva
TNT2 M64 VGA Card. |
| A1-7: |
If
your VGA card is tnt2 series ,please set vga to "primary service
only" in TV system configure. |
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|
| Q1-8: |
The
system will hang up when Ilaunch application program on my motherboard
(all in one motherboard). |
| A1-8: |
Please
change slot of capture card far away CPU .It caused by resouce
of motherboard.As we know, the resource of slot that near CPU
is the same with other device that on board of motherboard.(sound
card, modem, VGA...) |
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|
| Q1-9: |
Does
it have any compatibility issue with VGA card or motherboard? |
| A1-9: |
It
has some compatibility issue with Trident 9750/9850/9685 and
S3 Savage 4 VGA cards and SiS620 motherboard. This is because
they can't support TV Overlay mode. So you can't see video in
Overlay mode. |
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|
| 1-10: |
When
I finish to install the driver to Windows 95/98 and run TV application
program, but there is no picture and audio? |
| A1-10: |
It
maybe has IRQ conflict. Check your "Device Manager"
whether has IRQ conflict with another devices, like SCSI card,
net card or sound card. If yes, please change PlayTV Pro Card
to another PCI slot to try again or adjust your IRQ address
manually. |
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|
| Q1-11: |
Does
PlayTV Pro series Windows NT4.0 and Windows 2000? |
| A1-11: |
PlayTV
Series supports Windows 95/98/2000. We don't release Windows
NT 4.0 now. |
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|
| Q1-12: |
I
want to re-install my driver, how should I do? |
| A1-12: |
First,
you should run uninstallation program "Tvuninst.exe"
(On CD driver) to uninstall the old version application and
driver. And then you can install the new driver. |
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| Q1-13: |
I
had difficulty get motion capture. it was frozen for whole capture
period |
| A1-13: |
pls
set lower color depth and (captured size) resolution than before
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|
| Q1-14: |
there occur scratches around the moveing object |
| A1-14: |
1.The
problem had fixed at driver ver sion 4.19. 2.seting the color
depths under 16 bits 3.Don't set vga to "Primary Service Only"
in "TV system configure" (if your vga is nvidia m64 chipset
please change vga driver to 2.40) 4.To avoid working on VIA
693A North-bridge chipset . |
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|
| Q1-15: |
when
using TV card + NV11 on VIA M/B with ME platform, the system
seems unstable. When you see the TV and do any other task at
the same times, it'll got windows error (blue screen). |
| A1-15: |
after
we update the VIA's chipset dirver to ver 4.24, everything is
ok now. So, i I think the problem was cause by the old chipset
driver conflict with TV's WDM driver |
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|
| Q1-16: |
I
can't use D-camera on win2000 system |
| A1-16: |
The
D-camera can't support win2000 system . |
