FAQ
PixelView All-in-ComboTV128
Model No. PV-NVTNT2MA+ w/o TV-Out, PV-NVTNT2MP+ w/TV-Out
 

Issue List
Q1-1: It has audio output when i turn audio format to "ST" and "SAP". The audio only output in "mono". --- (05/24/00)
Q1-2: Why does it have no audio when I watch TV? --- (05/24/00)
Q1-3: Why my operating system will be hang or abnormal on VIA or ALi chipset motherboard?
Q1-4: I just only can get resolution 640x480x16colors when I finish to install VGA driver.
Q1-5: Why my system will crash on Windows 98 Arabic and Hebrew?
Q1-6: How can I use TV-OUT function?
Q1-7: Can I output signal to TV and Monitor at the same time?
Q1-8: I have an on-board VGA motherboard. How can I install my new VGA card ?
Q1-9: Can I use PixelView Station on Windows NT4.0, 2000 or another OS?
 

Common Issues
Q1-1: It has audio output when i turn audio format to "ST" and "SAP". The audio only output in "mono".
A1-1: You need to extra buy a module for that function ,t is optional .please contact out local agency to purchase it.
Q1-2: Why does it have no audio when I watch TV?
A1-2:
  1. Please confirm IRQ is works properly.
  2. Make sure to connect a line between Combo card "audio out" and Sound card "line in". And connect your speaker to Sound card "line out".
  3. Please enable "line in" of speaker properties(record & advance option) in task bar.
 
Q1-3: Why my operating system will be hang or abnormal on VIA or ALi chipset motherboard?
A1-3: It is the motherboard chipset issue with AGP bus. You should download the newest VIA or ALi AGP driver from your motherboard vendor and install it to fix the problem.
   
Q1-4: I just only can get resolution 640x480x16colors when I finish to install VGA driver.
A1-4: Make sure your BIOS Feature Setup "Assign IRQ For VGA" is enabled. Then restart your computer and adjust your resolution and color deeps again.
   
Q1-5: Why my system will crash on Windows 98 Arabic and Hebrew?
A1-5: This is the VGA driver compatibility issue with Windows 98 Arabic and Hebrew. We had already fixed it now. You should download the new driver and install it.
   
Q1-6: How can I use TV-OUT function?
A1-6:
  1. Before using TV function, please connect a AV line or S-Video line between VGA card and television. Otherwise the TV-Out function will be disable.
  2. Click "Start" -> "Settings" -> "Control Panel" -> "Settings" -> "Advanced" -> "Output Device". Then you can choose "TV" to output signal to TV or choose "Analog Monitor" to get back Monitor mode.
   
Q1-7: Can I output signal to TV and Monitor at the same time?
A1-7: No, you just only can output the signal to one. And another one will have no signal input.
   
Q1-8: I have an on-board VGA motherboard. How can I install my new VGA card ?
A1-8:
  1. Plug the new VGA card to your motherboard.
  2. Disable the on-board VGA setting from your motherboard BIOS.
  3. Restart your computer and install the new VGA driver.
  4. If you can't disable your on-board VGA from your motherboard, please contact with your motherboard vendor.
   
Q1-9: Can I use PixelView Station on Windows NT4.0, 2000 or another OS?
A1-9: No, you just only can watch TV on Windows 95/98. We will release Windows 2000 driver on October, but we don't release the driver for Windows NT4.0 or another OS.
   
 
 

Prolink Microsystems Corporation. Copyright © 1989-2000
6F, No.349, Yang-Kuang St., Nei-Hu, Taipei, Taiwan, R.O.C. Tel:886-2-2659-1588 Fax:886-2-2659-1599